Please review our Vendors Terms and Conditions to find out all requirements and cross-check the ContiStyles Partnership Models.

Currently, you can offer products from the following product ranges:

• Clothing (including accessories)
• Suitcases & bags
• Jewellery
• Shoes
• Watches

Please be aware that we don’t trade with any brand that:

• Trades in real fur, angora wool, and mohair
• Is involved in pornography
• Is involved in gambling
• Supports or involves violent or drug-glorifying content

We also have special requirements for products made using leather and hides. Importing leather products to the EU is illegal if the materials contain excessive amounts of substances regulated by REACH.

The General Product Safety Directive (GPSD) aims at protecting consumers’ health and safety. It is applicable to any product that is placed on the EU market – either by European manufacturers or businesses importing products from outside the EU. The GSPD is also applicable to leather products, including furniture, shoes, and bags.

GPSD requires that importers and manufacturers assess product safety and risks to ensure that the product is not posing risks or threats to consumers. This assessment shall not be limited to adult consumers, but also the usage and behavior of children and infants.

For each partnership model, ContiStyles charges different fees. Please go through ContiStyles Partnership Models to cross-check applicable fees.

We are gradually opening up the marketplace to new partners and examining all inquiries personally and in detail. Why? We would first like to observe the technical processes very closely in order to be able to carry out optimizations immediately. After a successful check, you will then receive an invitation link for connecting to ContiStyles.com.

Every time you log in, you are asked to authenticate yourself using a second factor after entering your access data. You have to configure this factor at the first time. Please install a compatible authentication app on your smartphone or tablet for this purpose. ContiStyles supports the apps Google Authenticator. After successfully scanning the barcode via the app, you will receive a six-digit security code on your smartphone or tablet, which you can use and enter directly into the field below. Did you receive an error message? Please try to scan the barcode again.

You can use the shipping information to set which shipping service provider you work with and which shipping costs are incurred for each shipping type (parcel or forwarding agency). For freight forwarding goods, it should be noted that the shipping costs for the customer are made up of the standard shipping costs and the freight forwarding surcharge.

We offer our merchants at ContiStyles.com an uncomplicated and simple shipping and returns process for their products via various carriers within Europe. For outbound shipping, you can use the carriers DHL, DHL Express, GLS, Hermes, UPS, and DPD. A shipment tracking must always be guaranteed. For shipping goods, you can use a shipping company of your choice.

If a customer wants to send a return, this must first be registered via the customer's account. To do this, the customer clicks on "Return" in the "My orders" area for the relevant item, selects a reason for return and registers the return under "register return". ContiStyles.com will then generate the return label from the data you have provided and make it available for 14 days in the form of a PDF. The shipping confirmation must therefore contain the parcel number of the return (Return-Tracking-Number).

Customers can print the return label themselves, stick it on the parcel, and send the return.

The Return-Tracking-Number is the tracking number of the return. Each parcel receives a tracking number as well for the delivery to the end customer as, in the case of a return, for the return journey to the seller.

The Return-Tracking-Number is used to create the return label and to track the return. Each parcel also needs a tracking number for the return to verify that it arrived back at the seller.

The Return-Tracking-Number is not subject to a charge. The costs are only incurred when the return label is actually used, i.e., a return takes place.

Small-volume products cannot be sent in a letter.

ContiStyles offers various payment methods, including MasterCard & Visa Cards (Credit Cards, Debit Cards), American Express, Union Pay, Apple Pay, Google Pay, and Maestro.

In addition to payments customers make to you, your monthly fee and any commissions are also important parts of billing. With us, you will benefit from a billing process that bundles all these components together.

We deduct your expenses from your revenues, so all expenses are covered. In the future, bookable services or promotions will also be billed using this process. This keeps the billing process as simple as possible for both you and us.

Your balance will be paid out after 15 days, always on Thursdays.

Please use ContiStyles.com dedicated Support page to address any feedback or complaints.